Service quality is our prime objective. We know that only working systems are profitable. For this reason, we, AutomationsRobotic GmbH, provide first-class service throughout the entire manufacturing cycle. Regular inspections, maintenance, service, and spare parts support prevent sudden machine downtimes. We achieve perfect all-round protection by means of optimisation and modernisation of your plant.
This maintains a high level of availability of the machines and we can adapt them optimally to the desired processes using our comprehensive experience and expertise.
For our service experts, service means support in all project phases.We assist you from the initial draft all the way to installation and final acceptance.
The most important end result for us is quality and the key metrics for this are customer satisfaction and added value.
Of course, we also take care of all service tasks after commissioning of the system.
Our comprehensive after-sales service portfolio comprises, among other things:
- Service hotline
- Service agreements with 24-hour service level
- Repair and maintenance contracts with guaranteed availability of a service expert within 24 hours
- Online diagnostics and troubleshooting
- Independent service on site
- Programming (process optimisation)
- Robot programming (e.g. cycle time optimisation)
- PLC programming
- Commissioning, installation or conversion
- Project management
Please get in touch with us for a quotation.