Service
OUR SERVICES
DOCUMENTATION / QUALIFICATION
In addition to the operating instructions and maintenance recommendations in the respective national language, Automations Robotic GmbH is also happy to provide additional and customer-specific documentation packages that are tailored to the respective applications and requirements.
- FAT protocols
- SAT protocols
- DQ documents such as FS, HDS
- IQ/OQ protocols
- Support with SAT/ IQ/ OQ/ PQ/ production
TRAINING
Future operators receive initial training on how to operate the system during the FAT. Upon request, specific training courses can be offered for the period after commissioning in order to deepen theoretical and practical knowledge of the system.
- Plant operator training
- robot training
- Maintenance and repair training
- Training on the image processing system used
LOCAL SERVICES / OTHER
Automations Robotic GmbH offers additional services for the period after commissioning, which serve to bring the delivered system into production quickly and keep it running continuously without prolonged interruptions.
- Support in performing SAT and IQ/OQ
- Support with PQ
- Production support
- Remote Access
- Support via telephone and email
- 24/5 and 24/7 support
- Specific spare parts packages
- Service/maintenance contracts
- Extended warranty periods
